Effective date: August 15, 2026
Heather Lauren Books respects your privacy. This policy explains how we handle information collected when you visit heatherlaurenbooks.com, contact us, subscribe to marketing communications, or purchase physical merchandise through the site.
We may collect information you provide directly, such as your name, email address, phone number, shipping address, message content, and order information. We may also collect technical and usage information, such as device type, browser, IP address, pages viewed, referral source, and interactions with site features.
We use information to operate and improve the website; process, fulfill, and support physical-merchandise orders; respond to questions; deliver requested marketing communications; protect the site and customers; measure site performance; and comply with legal obligations.
We use service providers to operate the store and fulfill orders. These may include Shopify for ecommerce services, Printful for made-to-order fulfillment, payment providers for transactions, and Amazon when you follow a book or ebook link and complete a purchase through Amazon. Each provider processes information under its own policies and terms. We may also use analytics, advertising, social-media, and email-service providers to understand site performance and communicate with readers.
You can opt out of promotional emails by using the unsubscribe link in an email or by contacting us. Transactional and service-related messages may still be sent when necessary for an order, account, or customer-support request.
The site and its service providers may use cookies, pixels, and similar technologies to support site functionality, remember preferences, understand traffic, measure marketing, and improve the customer experience. You can manage cookies through your browser settings; some site features may not work correctly if cookies are disabled.
We retain information for as long as reasonably necessary for customer support, order records, compliance, dispute resolution, and business operations. We use reasonable safeguards, but no website or transmission method can be guaranteed completely secure.
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information. To make a request, contact us using the details below. We may need to verify your request before responding.
We may update this Privacy Policy from time to time. The effective date above shows when the latest version became effective.
For privacy questions or requests, email authorheatherlauren@gmail.com or call 830-385-2295.
